FAQ

Do you accept custom orders?

I do, as long as they are similar to what I already make they won't cost you much if anything extra. If there are additional requirements - like an extra glaze firing or a different colour/shape then the additional cost will be proportionate. 

How can I find out about new collections?

The best way to stay updated is by subscribing to my newsletter. Subscribers receive early access to new collections, behind-the-scenes insights, and exclusive offers.

What materials and techniques do you use?

I work primarily with stoneware Sibelco clay, crafting each piece by hand to ensure uniqueness. I use Amaco glazes but will mostly use 2 or more glazes together on one piece to create a flow and mixture of colours. 

Are your pieces dishwasher and microwave safe?

Yes, all my pottery is designed for everyday use and is both dishwasher and microwave safe. However, to prolong the life of your piece, hand washing is recommended. For any unwanted staining I would always recommend sterilising tablets (used for baby bottles).

Do you ship internationally?

Currently, I ship within the UK. If you're located elsewhere and interested in purchasing, please contact me directly to discuss shipping options.

What is your return policy?

I want you to be completely satisfied with your purchase. If your item arrives damaged or doesn't meet your expectations, please contact me within 14 days of receipt to arrange a return or exchange.

How sustainable is your packaging?

Sustainability is important to me. I use recyclable and biodegradable materials for packaging whenever possible, and I encourage reusing or recycling them to minimize environmental impact.